Steve1877 Author

Level 1

4 points

iPad mini 2

I can’t figure out how to change my Apple ID to my new one. It keeps wanting my old id password to do anything

iPad mini, iOS 12

Posted on Apr 9, 2020 11:15 AM

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Community+ 2025

Level 10

299,528 points

Posted on Apr 9, 2020 11:26 AM

This information should be helpful in describing the steps necessary to change your AppleID:

https://support.apple.com/en-us/HT202667

https://support.apple.com/en-us/HT204071

https://support.apple.com/en-gb/HT201355

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Top-ranking reply

Community+ 2025

Level 10

299,528 points

Apr 9, 2020 11:26 AM in response to Steve1877

This information should be helpful in describing the steps necessary to change your AppleID:

https://support.apple.com/en-us/HT202667

https://support.apple.com/en-us/HT204071

https://support.apple.com/en-gb/HT201355

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Level 10

103,431 points

Apr 9, 2020 11:22 AM in response to Steve1877

Hello,

The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.

Activation Lock

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iPad mini 2

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