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Ok, i forgot my phone passcode and apple ID password. I have now sorted the apple ID password, but my phone is disabled and i cant get it to recover using itunes. Any help would be much appreciated

iPhone 7 Plus

Posted on Apr 7, 2020 6:25 AM

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Answer 1

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KiltedTim

Level 10

207,762 points

Apr 7, 2020 6:28 AM in response to Mortgagemonkey

Why not?

What happens when you try?

Did you follow the instructions in this document? --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Answer 2

Shichimi

Level 4

3,120 points

Apr 7, 2020 7:21 AM in response to Mortgagemonkey

How long has it been since you last used your phone? Your passcode is the 6-digit code you use at least once a week in order to keep your iPhone's TouchID fingerprint scanner alive and healthy.

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