I can’t reset my security questions.

If you have trouble answering your security questions and are told we don’t have sufficient information to reset your security questions, then see:

Security and your Apple ID https://support.apple.com/en-us/HT201303 (this section Employee privacy and security policies)

This section says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.” Thus, I think it may be unlikely that you will be able to solve your problem. Still you can try by using these support options. Be sure and think about any additional information you can provide to Apple that you can think of that would help in getting your problem solved.  

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Apple ID Support https://support.apple.com/apple-id

Apple ID account security for country-specific and region-specific helphttps://support.apple.com/en-us/HT204169

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

You need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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