Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restore iPad Pro

15 minutes isn't enough to restore...Indeed, after 15 minutes iPad exits recovery mode and restarts. The download is then stopped.

I do not have 5G internet connection!! it takes at least 1 hour to download! what shall I do ?? I can not restore my iPad Pro :(

iPad Pro, iOS 13

Posted on Mar 3, 2020 12:41 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2020 4:33 AM

If you are struggling to restore your iPad, due to timeouts, you are more likely to be successful if you attempt the restore process from a PC (with iTunes) or a Mac (with Finder).


If you don’t have a PC or Mac, you can ask a friend for assistance (the computer just needs an internet connection with the current version of iTunes installed) - or you can visit the Genius Bar at your local Apple Store to seek assistance.


These Apple help documents may be useful:

https://support.apple.com/en-us/HT201263

https://support.apple.com/en-us/HT204184

https://support.apple.com/en-gb/HT203122


I hope you find this information to be helpful in resolving the problem.



1 reply
Question marked as Top-ranking reply

Mar 3, 2020 4:33 AM in response to Reza_Eghbal

If you are struggling to restore your iPad, due to timeouts, you are more likely to be successful if you attempt the restore process from a PC (with iTunes) or a Mac (with Finder).


If you don’t have a PC or Mac, you can ask a friend for assistance (the computer just needs an internet connection with the current version of iTunes installed) - or you can visit the Genius Bar at your local Apple Store to seek assistance.


These Apple help documents may be useful:

https://support.apple.com/en-us/HT201263

https://support.apple.com/en-us/HT204184

https://support.apple.com/en-gb/HT203122


I hope you find this information to be helpful in resolving the problem.



Restore iPad Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.