how does apple notify you if your iphone hase been hacked

I got a call seying my apple phone was hacked and I should press 1 or call a number. Is this how apple would contact me or was this a scam?


iPhone 8, iOS 13

Posted on Feb 16, 2020 12:23 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2020 12:25 PM

This was a scam. Apple will not contact you unless you have previously contacted them and asked for a callback. Also, unless your iPhone has been jailbroken it cannot be hacked.

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how does apple notify you if your iphone hase been hacked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.