You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi, how to refund the purchases that was not done by me

i would like to have refund of the purchases that was mot done me. Try to contact your customer service but it was not avail. Pls assist

Posted on Feb 14, 2020 1:05 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2020 9:27 AM

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem. https://support.apple.com/en-us/HT204084


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes





1 reply
Question marked as Top-ranking reply

Feb 14, 2020 9:27 AM in response to True_

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem. https://support.apple.com/en-us/HT204084


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes





Hi, how to refund the purchases that was not done by me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.