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Mlewis0220 Author

Level 1

4 points

Verification code

cant access the account to turn off “find my iPhone”... they keep send the verification codes to put in but the device is unusable! I don’t know what else to do to access the account

iPhone X

Posted on Feb 11, 2020 7:49 PM

Top-ranking reply

Kappy

Level 10

361,855 points

Posted on Feb 11, 2020 8:09 PM

You need another trusted device or telephone number.

See Two-factor authentication for Apple ID - Apple Support:

A trusted device is an iPhone, iPad, or iPod touch with iOS 9 and later, or a Mac with OS X El Capitan and later that you've already signed in to using two-factor authentication.

Get a verification code and sign in with two-factor authentication - Apple Support

If you can't sign in with two-step verification using your Apple ID - Apple Support

Change Trusted Device list for your Apple ID on Mac - Apple Support

4 Ways to Change the Trusted Number for Your Apple ID on iPhone or iPad

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Verification code

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