iMac issues - Issues downloading Catalina update

I am having issues downloading Catalina update as the download times out constantly. I then have to restart the download, unsuccessfully. Sometimes it download almost 75% of it then times out. Why do you think this is? How can I overcome this issue? Thanks.

iMac 27", macOS 10.14

Posted on Feb 5, 2020 09:22 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2020 10:30 PM

Delete any copy of "Install macOS Catalina" that may be in the Applications folder then try while in Safe Mode.

Use safe mode to isolate issues with your Mac - Apple Support


If that doesn't work, you need a better internet connection, Ethernet if possible.

5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMac issues - Issues downloading Catalina update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.