You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

xiong129 Author

Level 1

4 points

I got an email from Apple support:

Re : Action Required - Your account was used to purchase (The Mask Singer - Tiny Stage) on the App Store - Date: Wed, 5 Feb 2020 10:02:29 -0800

Is this a scam?

Posted on Feb 5, 2020 3:37 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,268 points

Posted on Feb 5, 2020 3:37 PM

Yes, this is the latest scam email making the rounds.

Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately. https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

View in context

I got an email from Apple support:

Similar questions