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EAMead Author

Level 1

4 points

Problem Pairing Refurbished Apple Watch 4

I bought a refurbished Apple Watch for my husband on Zulily. I cannot pair the watch to his phone because it is associated with a previous owner. Please Help

Posted on Feb 4, 2020 6:21 PM

Top-ranking reply

Community User

Posted on Feb 5, 2020 1:25 AM

You have to get the previous owner to do this via Zulily

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else – Apple Support

If they can't contact the previous owner then ask for a refund because the watch is activation locked and is no use to you.

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Problem Pairing Refurbished Apple Watch 4

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