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downloading apps

whenever i try to download free apps it tells me my card was declined and i need to update my billing information even tho i have money on my card and the app is free. anyone know how to help?

iPhone XR, iOS 13

Posted on Feb 3, 2020 2:05 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Feb 4, 2020 3:12 AM

When you have a card on an account it has to be a valid card and pass the current iTunes validation, that applies to all downloads, including free apps etc. Either replace it with a valid card, or see if you can remove it : Change, add, or remove Apple ID payment methods - Apple Support

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downloading apps

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