You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to connect to Zyxel router with Macbook. All other devices including iphone connect

unable to connect to zyxel router for wifi with Macbook. Put in WPA2 password but Macbook doesnt accept it and asks for WPA2 password. All other gadgets including ipad/iphone are connected to same router. Macnook pro 2012

Thanks

MacBook Pro 13", macOS 10.15

Posted on Jan 31, 2020 9:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2020 2:34 AM

By The way managed to connect to 2.4 g network on zyxel as wouldnt connect to 5g.

Used basic trick of deleting wifi and the reinstalling wifi from system network and then instead of 5g network connected to 2.4 G network and voila it worked.

Hope it helps anyone else having the same problem

3 replies
Question marked as Top-ranking reply

Feb 5, 2020 2:34 AM in response to docbhuvan

By The way managed to connect to 2.4 g network on zyxel as wouldnt connect to 5g.

Used basic trick of deleting wifi and the reinstalling wifi from system network and then instead of 5g network connected to 2.4 G network and voila it worked.

Hope it helps anyone else having the same problem

Jan 31, 2020 10:58 AM in response to docbhuvan

Contact Zyxel tech support for help with their product.


Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS.


FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.

Feb 5, 2020 2:26 AM in response to Kappy

Macbook Pro mid 2012

MacOS Catalina 10.15.1

Router Zyxel VMG3925-B10C

will upload screenshot of the error


Great and kind of you to answer.

Appreciate you are not mind reader but didnt expect Snob reaction, could be helpful and kinder and ask as a human for information required.

Thanks for replying anyway and will appreciate help if given without being a snob

Thanks

Unable to connect to Zyxel router with Macbook. All other devices including iphone connect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.