You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple wants me to update my payment information but when I press continue nothing happens

Apple wants me to update my payment information in my settings but when i go in and press continue nothing happens



[Re-Titled by Moderator]

iPhone XS Max

Posted on Jan 30, 2020 1:56 PM

Reply
3 replies

Jan 30, 2020 3:36 PM in response to madisonrae2017

madisonrae2017 Said:

"Update: Apple wants me to update my payment information in my settings but when i go in and press continue nothing happens"

-------


A Phishing Scam, Perhaps?:

Is this an eMail?: Apple is NOT going to send you an email upfront about your payment info. So, if this is an eMail that told you all of this, then without a doubt, it is a phishing scam --- and you, so it seems, fell for it. :(


So, Modify your Credentials: --- ASAP

Do So Here: Apple ID - Official Apple Support

  1. Open: and use a new eMail account
  2. Assign: a never-before-user password
  3. Modify: your method(s) for payment
  4. Change: your security questions and sewers
  5. Forward: this eMail to: reportphishing@apple.com


Use this Link: Avoid phishing emails, fake 'virus' - Apple Support

Apple wants me to update my payment information but when I press continue nothing happens

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.