I didn’t purchase this!
My son downloaded an app on my phone that charged my account $90. How do I go about a refund?
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- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
It might not 100% guarantee Apple will approve your refund.
If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely.
For more information, you can refer to the following support page:
