You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my family sharing passcode

I'm locked out of my family sharing, because I cannot remember the passcode I had set. What can I do to get back in?

iPhone 7 Plus, iOS 12

Posted on Jan 15, 2020 8:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2020 9:53 PM

Family sharing password?


You probably mean Screen Time Passcode


Forgot (You need a computer to follow these steps. If you don't have a computer, borrow one from a friend,)


I am sorry, if you have forgotten your Lock Screen passcode and there is no backup, then all data is lost, if you have one, not to worry. But if you have forgotten the Screen Time Passcode and even if you have a backup everything is lost because restoring will bring back the screen time restrictions (Status Quo).


What you will get back is what you have synced to iCloud and uploaded to iCloud Drive; information already synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photosiCloud Photos *, Health data, call history, and files you store in iCloud Drive.


*-If you had turned on iCloud Photos, your content is automatically stored in iCloud. 


Forgot either? Click below…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

1 reply
Question marked as Top-ranking reply

Jan 15, 2020 9:53 PM in response to mandynhernandez516

Family sharing password?


You probably mean Screen Time Passcode


Forgot (You need a computer to follow these steps. If you don't have a computer, borrow one from a friend,)


I am sorry, if you have forgotten your Lock Screen passcode and there is no backup, then all data is lost, if you have one, not to worry. But if you have forgotten the Screen Time Passcode and even if you have a backup everything is lost because restoring will bring back the screen time restrictions (Status Quo).


What you will get back is what you have synced to iCloud and uploaded to iCloud Drive; information already synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photosiCloud Photos *, Health data, call history, and files you store in iCloud Drive.


*-If you had turned on iCloud Photos, your content is automatically stored in iCloud. 


Forgot either? Click below…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

I forgot my family sharing passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.