MacBook Air keyboard

Macbook Air 2014 suddenly top row of letter keys Q to O not responsive using internal keyboard. Works with an external keyboard.

MacBook Air 11", macOS 10.12

Posted on Jan 15, 2020 6:48 AM

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3 replies

Level 10

122,058 points

Jan 15, 2020 6:56 AM in response to MacBotswana88

"Works with an external keyboard" is a good indication that the internal one may be damaged and need repair.

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Jan 15, 2020 11:55 AM in response to Tom Gewecke

Indeed Tom, but:

(a) maybe not, and are their other possibilities? and

(b) perhaps a blast with air fix it perhaps: we live in a very dusty place.

The strange thing is that it isn't random keys, which I would expect from dust, but a consecutive string of first row keys from Q to O.

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Level 10

122,058 points

Jan 15, 2020 12:49 PM in response to MacBotswana88

Yes, see this for other ideas

https://www.ifixit.com/Answers/View/252514/Keyboard+Intermittently+Non+Responsive+-+Top+row+of+Qwerty+only

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