I cannot get my voicemail to work since the last update checked the carrier no problems keep getting notifications of new voicemails but cannot connect ?

What can I do to get my I phone voicemail to work ?

no success since last update checked with carrier problem not there

iPhone 6 Plus, iOS 11

Posted on Jan 11, 2020 6:36 AM

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Posted on Jan 21, 2020 7:52 AM

Apple provides the portal for Visual Voicemail. If you are having to call your voicemail, then your carrier does not have your voicemail provisioned correctly. They have to switch it from the standard voicemail used by other devices to the voicemail setting that supports Visual Voicemail. Again, the carrier's responsibility.

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Question marked as Top-ranking reply

Jan 21, 2020 7:52 AM in response to sYnN1NJ4

Apple provides the portal for Visual Voicemail. If you are having to call your voicemail, then your carrier does not have your voicemail provisioned correctly. They have to switch it from the standard voicemail used by other devices to the voicemail setting that supports Visual Voicemail. Again, the carrier's responsibility.

Jan 11, 2020 9:09 AM in response to Enmd

What exactly do you mean that voicemail won't work? Are people able to leave voicemail? Are you not able to see the number of voicemail messages you have? Are you not getting notifications?


And voicemail is a carrier responsibility. If you are not getting voicemail, then the carrier saying problem not theirs is incorrect. If they support visual voicemail it needs to be properly configured on your account, and if they do and it isn't working, then they need to reset it.

Jan 11, 2020 9:18 AM in response to ChrisJ4203

I am getting repetitive messages saying I have a voicemail and on the phone screen it has a red dot indicating a msg when I press the call voicemail button it immediately says call failed

i called my number from my mobile and left a msg but have been unable to retrieve

it worked without problem prior to the iOS update

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I cannot get my voicemail to work since the last update checked the carrier no problems keep getting notifications of new voicemails but cannot connect ?

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