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iPhone 6 Plus won't update past iOS 12.4.1

I have an iPhone 6 Plus that will not start the update process to iOS 12.4.4. I have been trying to update it since 12.4.2 came out, but to no avail. Does anyone know why this might be and how to fix it?

Posted on Jan 8, 2020 11:55 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2020 12:05 PM

Is your iPhone managed by a corporation? Does it have any other profile like a beta profile? If so, remove it. Restart the phone. Make sure it's connected to Wi-Fi (try a different network if you can) and does it have enough battery?


If you cannot update over-the-air, try to update with iTunes on a computer. An iPhone 6 Plus can be updated to 12.4.4.


Get help with iOS updates


https://support.apple.com/en-us/HT209571


Get help with over-the-air iOS updates


https://support.apple.com/en-us/HT201435


Get help with iOS update and restore errors


https://support.apple.com/en-us/HT204770

2 replies
Question marked as Top-ranking reply

Jan 8, 2020 12:05 PM in response to ickkauffman

Is your iPhone managed by a corporation? Does it have any other profile like a beta profile? If so, remove it. Restart the phone. Make sure it's connected to Wi-Fi (try a different network if you can) and does it have enough battery?


If you cannot update over-the-air, try to update with iTunes on a computer. An iPhone 6 Plus can be updated to 12.4.4.


Get help with iOS updates


https://support.apple.com/en-us/HT209571


Get help with over-the-air iOS updates


https://support.apple.com/en-us/HT201435


Get help with iOS update and restore errors


https://support.apple.com/en-us/HT204770

iPhone 6 Plus won't update past iOS 12.4.1

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