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Level 1

4 points

Account disabled

I’m not able to update and I’m not allowed to download it says my account is disabled

iPhone 6s, iOS 13

Posted on Jan 4, 2020 2:31 PM

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Top-ranking reply

Level 10

472,233 points

Posted on Jan 4, 2020 2:33 PM

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

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