You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sim not valid

I bought my new iPhone in your amazon store. I live in Russia. I get sim not valid when I use my sim. Can you help me?

iPhone 11, iOS 13

Posted on Jan 1, 2020 8:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2020 8:37 AM

If the phone was advertised as carrier unlocked, contact Amazon for a return/refund.

3 replies

Sim not valid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.