unable to update my apps

Question

Level 1

4 points

When I tried to update my apps, It says "Your account has been disabled in the App Store and iTunes".

Could you please guide me to get out of this error message and update my apps.

iPhone 6, iOS 12

Posted on Dec 29, 2019 2:01 AM

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Answer 1

Top-ranking reply

Level 5

7,397 points

If your account is disabled in the App Store and iTunes, you will need to contact iTunes Support: If you see a message that says 'Your account has been disabled in the App Store and iTunes'

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Answer 2

Level 1

4 points

please help me to get rid of this. i checked my payment information, there are no arrears to be paid.

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Answer 3

Level 5

7,397 points

You'll need to contact iTunes Support using the link at the end of the support article I provided to find out why your account is disabled.

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