removing prior owners apple id/icloud login on iphone 6
I got a an iPhone 6 from a friend who hasn't used it in 2 years but unable to remove the older apple i.d although the account was supposedly deleted by the previous owner.
iPhone 6, iOS 12
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I got a an iPhone 6 from a friend who hasn't used it in 2 years but unable to remove the older apple i.d although the account was supposedly deleted by the previous owner.
iPhone 6, iOS 12
Have the previous owner take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat
Or fill out and submit this form.
You sill need assistance from the previous owner. See: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
The previous owner says the previous apple id that pops up on my iPhone 6 does not exist anymore and is unable to get a password on the "forgot pw link". I am still unable to get the primary icloud login erased.
There is no known way to bypass activation lock. The only other option would be for the previous owner to contact Apple Support.
removing prior owners apple id/icloud login on iphone 6