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Disney Plus sound issue

We have a 4K Apple TV and some of the movies on the Disney plus app the background sound is clear but there’s no sound for any of the talking.

Is anyone else having this issue and how do we fix it?

Posted on Dec 24, 2019 10:18 PM

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Question marked as Top-ranking reply

Posted on Dec 25, 2019 2:53 AM

have you set the audio to surround but have no surround speakers connected?

if so then the 2 speakers in the tv play front right and front left but most of the talking is playing out of the center speaker which you does not have connected, if you change the appletv audio setting to stereo it should resolve itself

3 replies
Question marked as Top-ranking reply

Dec 25, 2019 2:53 AM in response to sharne212

have you set the audio to surround but have no surround speakers connected?

if so then the 2 speakers in the tv play front right and front left but most of the talking is playing out of the center speaker which you does not have connected, if you change the appletv audio setting to stereo it should resolve itself

Disney Plus sound issue

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