Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Helpwithappke
Helpwithappke Author
User level: Level 1
4 points

Change closed email to current email

My old email account of 20 years closed last week I need to update to my new email butbthe system just locks me out it’s useless


Posted on Dec 24, 2019 12:28 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,783 points

Posted on Dec 24, 2019 7:27 AM

Are you following the steps to do a name change on your existing Apple ID? What locks up? Error message(s)?


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,783 points

Dec 24, 2019 7:27 AM in response to Helpwithappke

Are you following the steps to do a name change on your existing Apple ID? What locks up? Error message(s)?


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.

Reply

Change closed email to current email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up