You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My ipad is disabled

My ipad is disabled and I can't get past that.

I have restarted the ipad but that didn't help.

It won't let me put my password in.

iPad mini, iOS 9

Posted on Dec 23, 2019 8:38 AM

Top-ranking reply

Level 10

230,612 points

Posted on Dec 23, 2019 8:50 AM

Once the device is disabled, you will not be able to enter the passcode. You will have to restore the device to get it working again, then you can enter or change a passcode. See the instructions here, If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

View in context

Similar questions