You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cracked screen

my iphone 11’s second camera has shattered for no reason. i just had my phone in my back pocket and took it out to take a picture and it was broke.

iPhone 11, iOS 13

Posted on Dec 21, 2019 6:35 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2019 6:38 AM

Make a genius bar appointment with Apple for an evaluation.

They have diagnostic tools and can tell you what options you have.

Note: There's no warranty for user damages.

If you have Apple Care +, you pay a small fee.

1 reply

Cracked screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.