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My iPhone 7 is receiving calls but there is no sound

my I phone 7 is receiving calls but there is no sound, there is also no option to put it on speaker as the button is greyed out

[Re-Titled by Moderator]

iPhone 7 Plus, iOS 13

Posted on Dec 18, 2019 02:06 PM

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Top-ranking reply

Level 10

104,338 points

Posted on Dec 18, 2019 03:39 PM

Hello,

See this:

iPhone 7/7 Plus Speaker Greyed Out, How to Fix

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Good luck.

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Top-ranking reply

Level 10

104,338 points

Dec 18, 2019 03:39 PM in response to JTM80

Hello,

See this:

iPhone 7/7 Plus Speaker Greyed Out, How to Fix

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Good luck.

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My iPhone 7 is receiving calls but there is no sound

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