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Level 1

4 points

hey siri isnt working

I've checked all the recommended steps and I set up Hey Siri about 5 times now and it is not working. 6S device

Posted on Nov 30, 2019 4:18 PM

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Level 10

172,613 points

Posted on Nov 30, 2019 4:27 PM

Are you sure your phone is a 6S and not a 6? If it's an iPhone 6, "Hey, Siri..." will only work with the phone plugged into a power source.

Go to Settings>General>About>Model. What does it say?

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