You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with netflix app

I cant install netflix app on my ipad

iPad 2, iOS 9

Posted on Nov 29, 2019 11:05 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2019 11:12 AM

Hello,


If your iPad will not update past 9.3.5 then you have either an iPad 2, iPad (3rd generation), or iPad mini (1st generation). These iPad models do not support any system version newer than 9. You cannot update your iPad any further. If you need to use software that requires a newer system software version then you will need to purchase a newer iPad model.

2 replies
Question marked as Top-ranking reply

Nov 29, 2019 11:12 AM in response to roya19

Hello,


If your iPad will not update past 9.3.5 then you have either an iPad 2, iPad (3rd generation), or iPad mini (1st generation). These iPad models do not support any system version newer than 9. You cannot update your iPad any further. If you need to use software that requires a newer system software version then you will need to purchase a newer iPad model.

Nov 29, 2019 1:58 PM in response to roya19

Can no longer download and install the Netflix app, initially, from the iOS App Store for that over 8-1/2-year old iPad.

If you had the older versions of the Netflix app prior to beginning of 2019, Netflix company IS still supporting these older versions of their Netflix app on older iDevices.

But, Netflix has prevented all, but its most recent app version/s to be installed from the Apple iOS App Store.


Sorry.


Time to purchase a new iPad.

Problem with netflix app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.