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Hello,
After a very bad after sale experience here in Brazil, I need to write to Apple costumer service in the US, but i can't find any e-mail address on the website.
Can you inform their e-mail address?
Thanks in advance
Chantal
MacBook, OS X 10.11
HI Chantal,
I'm sorry to hear you had a bad experience. If I were you, I would talk to a manager at the store in Brazil and explain to them what happened and hopefully they can address it.
The only thing I can do is refer you to the contact page on Apple's website. This is a user form and Apple doesn't read these forms.
I hope this helps.
HI Chantal,
I'm sorry to hear you had a bad experience. If I were you, I would talk to a manager at the store in Brazil and explain to them what happened and hopefully they can address it.
The only thing I can do is refer you to the contact page on Apple's website. This is a user form and Apple doesn't read these forms.
I hope this helps.
Hi Soren,
Thank you so much for having taken the time to answer me. Unfortunately, i have already tried to talk to Apple Brazil with no result at all. This is why i'm trying to reach the headquarters in the US. Thanks to you, i have found the Media helpline in the US. I'll try to call them tomorrow, hoping a human being, and not a machine, will answer me so that i can describe the case.
Hi anwar180,
My pleasure, a manager should have been able to listen to your issue and try to resolve it at least. I'm sorry you got no result.
Good luck contacting the media helpline and hopefully someone there can direct you to the correct person or department.
Apple costumer service E-mail Address in the United States
