Refund

I need help. I need a refund for the subscription that i didnt even used. Apple has billed me for the app i didnt even used. Please help

Posted on Nov 24, 2019 02:39 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2019 02:44 AM

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to https://reportaproblem.apple.com/?s=6


2 replies
Question marked as Top-ranking reply

Nov 24, 2019 02:44 AM in response to Annesayson27

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to https://reportaproblem.apple.com/?s=6


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.