Catalina Music for Mac Needs to be Fixed!

I've struggled with this for too long on Catalina 10.15.0 and 10.15.1. Essentially, only the few hundred songs I've downloaded are in white text and will play. My 4,000 songs in the cloud will not play on the Mac even if "cloud status" is "matched" or "Apple Music."

Earlier, if I logged out and back in, then all my songs were available for about an hour, and I could download favorites, which can then play anytime. Now, even that pathetic trick doesn't work, and I cannot find any way to play or download music.

Why am I paying for Apple Music if I can't listen to my songs? In 1 month I will give up, cancel the subscriptions, and go back to using a local library even if it means rebuilding all my ratings. At least I'll be able to hear by song. What a huge failure on the Mac platform.

Separately, I've noticed that several songs that I own that were "matched" are now "no longer available", so I can't listen to them unless I re-add them from my MP3 library or find them again in Apple Music. (while trying not to create duplicates) That defeats the whole purpose of using Apple Music.

Note: I've tried signing out while online/offline, reauthorizing computer, opening in safe mode, removing some Library files, but nothing works. I can't even create a new Library (by launching with option key) because Catalina throws a weird error about connected devices and prevents that.

[Edited by Moderator]