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Hello!
I have a problem with my Apple ID. I cannot sign in App store app but it’s possible sign in web apple home page. I think there is some error. I already change passwords but still nothing happened. There’s a screenshot - “could not sign in” - this shows me everytime when I want to sign in. Please help me to resolve this problem!
[Edited by Moderator]
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
I cannot sign in App Store app but it’s possible sign in web Apple home page
