Cracked screen
Do I have to pay for a screen replacement for a cracked screen if my phone is still under warranty?
iPhone XR, iOS 13
Apple launches Apple Store app in India
The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Do I have to pay for a screen replacement for a cracked screen if my phone is still under warranty?
iPhone XR, iOS 13
If it is not a manufacturer's defect, accidental events are not covered by warranty, unless you have subscribed to an AppleCare+ protection plan.
This is the price list valid in US Apple Stores (tax excluded, work included):--> iPhone Screen Repair & Replacement - Official Apple Support
Check the above prices in your country, if you're out of USA.
Regards
Giulio
If it is not a manufacturer's defect, accidental events are not covered by warranty, unless you have subscribed to an AppleCare+ protection plan.
This is the price list valid in US Apple Stores (tax excluded, work included):--> iPhone Screen Repair & Replacement - Official Apple Support
Check the above prices in your country, if you're out of USA.
Regards
Giulio
Usually, unless it's determined to be a result of a manufacturer's defect and not an accident or "abuse".
Cracked screen