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unsolicited Apple ID verification codes

I sold an old iPhone 6s and now I'm getting Apple ID verification codes on my new phones. I reset the old phones. Whats going on?


Posted on Oct 25, 2019 6:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2019 6:30 PM

Before you sold the iPhone, did you follow the steps listed in: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support?


If not, refer to the steps listed under:

"If you no longer have your iPhone, iPad, or iPod touch

If the steps above weren't completed and you no longer have your device, use these steps:

  1. Ask the new owner to erase all content and settings using the above steps.
  2. If you're using iCloud and Find My [device] on the device, sign in to iCloud.com or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.
  3. If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it prevents the new owner from deleting your information from iCloud.
  4. If you're switching to a non-Apple phone, deregister iMessage
  5. If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove."


1 reply
Question marked as Top-ranking reply

Oct 25, 2019 6:30 PM in response to cl767

Before you sold the iPhone, did you follow the steps listed in: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support?


If not, refer to the steps listed under:

"If you no longer have your iPhone, iPad, or iPod touch

If the steps above weren't completed and you no longer have your device, use these steps:

  1. Ask the new owner to erase all content and settings using the above steps.
  2. If you're using iCloud and Find My [device] on the device, sign in to iCloud.com or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.
  3. If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it prevents the new owner from deleting your information from iCloud.
  4. If you're switching to a non-Apple phone, deregister iMessage
  5. If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove."


unsolicited Apple ID verification codes

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