I have had this problem for a while now. Almost everytime I open my macbook pro, the mouse cursor is frozen.
I don’t know what to do.
please help
MacBook Pro 13", macOS 10.14
Hi @chris_g1
thanks for the reply.
I went to an Apple Store and they had to change the flex cable. They also changed display for free due to coating issue.
I just got my macbook back this morning. So happy! Looks like I have a brand new one.
Have a good one!
CG
Hi corentin116,
Welcome to Apple Support Communities. I understand the cursor on your MacBook Pro is unresponsive. I can help point you in the right direction.
If you haven't tried yet, I recommend resetting the System Management Controller (SMC) on your Mac. This can help resolve the issue you're experiencing. Here's a helpful article with detailed information, along with the proper steps on how to reset the SMC on your Mac: How to reset the System Management Controller (SMC) on your Mac
In addition, I suggest having the latest macOS update on your MacBook Pro. This helps provide software improvements and enhanced security updates. If needed, here's how to update the software on your Mac: How to update the software on your Mac
Kind regards.
corentin116,
Thanks for getting back to us for providing us that information. That's wonderful to hear! Have a wonderful rest of your day.
Cheers!
Cursor on trackpad frozen in upper left corner
