svetlomir192 Author

Level 1

4 points

Apple Tv Remote not working

My remote is not working. Please advise.

Apple TV 4K, tvOS 13

Posted on Oct 23, 2019 04:17 PM

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Level 10

145,698 points

Posted on Oct 23, 2019 10:02 PM

Please note that you can’t use the touch surface anymore to wake the device, with tvOS 13. Use the Menu button or TV/Home button instead.

If your Apple TV remote isn’t working - Apple Support

Charge your Siri Remote - Apple Support

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Top-ranking reply

Level 10

145,698 points

Oct 23, 2019 10:02 PM in response to svetlomir192

Please note that you can’t use the touch surface anymore to wake the device, with tvOS 13. Use the Menu button or TV/Home button instead.

If your Apple TV remote isn’t working - Apple Support

Charge your Siri Remote - Apple Support

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Apple Tv Remote not working

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