No sound while on phone with iPhone 11

Brand new iPhone 11. 3 days old. No sound at all while on a call. Though pressing Speaker works.

iPhone 11

Posted on Oct 1, 2019 05:30 PM

Reply

Top-ranking reply

Saifan Pilot

Level 6

8,741 points

Posted on Oct 1, 2019 05:32 PM

did you remove the screen protector that was installed on the iPhone when it came out of the box?

This protective film blocks the ear piece.

View in context

Similar questions

No sound when making or receiving calls. I received a new iphone 14 yesterday. When making or receiving calls, there is no sound unless i turn on the speaker. The caller can hear me, but on my side, there is no sound. Please advise.
714 3
No sound My phone has no sound coming from the ear phone when on a call and there’s no sound coming out of the other persons phone when on a call
894 1
Very low sound while on call on iPhone XR When I receive a phone call , I cannot hear what they talk properly.Should the speakers be repaired ?? [Re-Titled by Moderator]
644 1

1 reply

Top-ranking reply

Saifan Pilot

Level 6

8,741 points

Oct 1, 2019 05:32 PM in response to zekemonster

did you remove the screen protector that was installed on the iPhone when it came out of the box?

This protective film blocks the ear piece.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No sound while on phone with iPhone 11

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up