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Ghazz27 Author

Level 1

5 points

Software issue

i was updating my iphone 11 pro

then while installing the screen is stuck with an apple and loading sign-on a black background, how to fix it ?

iPhone 11 Pro

Posted on Sep 28, 2019 3:20 PM

Top-ranking reply

sberman

Level 10

268,647 points

Posted on Sep 28, 2019 4:08 PM

Force restart the iPhone as follows:

Press and quickly release the Volume Up button
Press and quickly release the Volume Down button
Press and hold the Power button until the iPhone restarts.

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Software issue

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