You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
So the activation lock is on but my dad doesn’t know the email and password for the phone. We bought it from the pawn shop so we have no idea who the owner is. How can I fix this problem. Thank you for your time, Jonathan
[Personal Information Edited by Moderator]
iPhone 6s Plus
you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.
you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.
How do I find the email if the activation lock is on and I don’t know the email or password.
