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felicity74 Author

Level 1

4 points

iTunes disabled

phone keeps saying iTunes and apple disabled how do I fix it ?

iPhone XR

Posted on Sep 19, 2019 9:59 AM

Top-ranking reply

Limnos

Level 10

417,757 points

Posted on Sep 19, 2019 10:04 AM

Do you mean this message? -->

'If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.' Click on the link in the document and follow instructions. --> https://support.apple.com/HT208856

Note: "Apple" isn't disabled, the "App Store" is.

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iTunes disabled

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