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jennyfer240 Author

Level 1

4 points

Apple care

I bought my MacBook Pro on July 18th, I have trying to purchased the apple care but it keeps on saying that this item is not eligible for apple care. why?

Posted on Sep 18, 2019 9:02 PM

Top-ranking reply

brittier8

Level 4

1,966 points

Posted on Sep 18, 2019 9:12 PM

Hello!

buy it within 60 days of your Mac purchase:

- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of Mac and proof of purchase are required)
- By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ available for:

MacBook
MacBook Air
13” MacBook Pro
15” MacBook Pro
Mac mini
iMac
Mac Pro
iMac Pro

Buy an AppleCare plan

If still unable to purchase, reach out to Apple Support to look into further.

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Apple care

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