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Apple Music Payment

I'm trying to add a new card to my apple music billing info, and it's not letting me do that.

Posted on Aug 31, 2019 12:46 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2019 4:56 PM

it might be a balance is due or unpaid:


“You can't remove a payment method if you have a balance due. Learn how to pay an unpaid balance or fix payment method issues. After the unpaid balance is paid, you can remove your payment method”.


Read the below link to see if it helps:

If you can't remove your last payment method or use no payment method with your Apple ID

https://support.apple.com/en-ca/HT203905


You could try adding the new one and just leave the old one there for now and remove it later. Make your new one the first choice to be used as follows:

Change the order of your payment methods:

“Tap Edit, then use the Move Order icon  to rearrange your payment methods. Apple will attempt to charge payment methods in order from top to bottom. You can't change the order in which Apple ID balance is charged”


Change, add, or remove Apple ID payment methods:

https://support.apple.com/en-ca/HT201266

1 reply
Question marked as Top-ranking reply

Aug 31, 2019 4:56 PM in response to oshinofa

it might be a balance is due or unpaid:


“You can't remove a payment method if you have a balance due. Learn how to pay an unpaid balance or fix payment method issues. After the unpaid balance is paid, you can remove your payment method”.


Read the below link to see if it helps:

If you can't remove your last payment method or use no payment method with your Apple ID

https://support.apple.com/en-ca/HT203905


You could try adding the new one and just leave the old one there for now and remove it later. Make your new one the first choice to be used as follows:

Change the order of your payment methods:

“Tap Edit, then use the Move Order icon  to rearrange your payment methods. Apple will attempt to charge payment methods in order from top to bottom. You can't change the order in which Apple ID balance is charged”


Change, add, or remove Apple ID payment methods:

https://support.apple.com/en-ca/HT201266

Apple Music Payment

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