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Payment method

I am unable to add a new card for payment i iTunes. I got this old card registered that is now expired. Actually I don't have this card anymore. And now I can't add a new card because the old one needs to be verified? I can't delete the old card either because iTunes requires at least one payment method. I simply can't believe I have to contact support to give you my money. How hard can this be?

Posted on Aug 18, 2019 1:09 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2019 11:08 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 18, 2019 11:08 PM in response to bernhardrichter

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Payment method

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