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Edit credit card information

Good day

I have a family subscription: the payment for which cant go through, as this particular Visa card has expired. I cant seem to edit/ change/ add any other credit card. hence I cannot update my payment information: It keeps wanting me to verify the existing card already on the system : but this card is no longer

help

Posted on Aug 12, 2019 7:01 AM

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Question marked as Top-ranking reply

Posted on Aug 12, 2019 7:11 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

2 replies
Question marked as Top-ranking reply

Aug 12, 2019 7:11 AM in response to navigatekeys

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Edit credit card information

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