Damage and care

iPhoneQuestions124 wrote:

I also have apple care+ does that help in any way?

That should cover up two accidental damage claims. It's $99 in the US for the "Any other accidental damage" claim.

AppleCare+ - iPhone - Apple

You should also be eligible for express replacement. At the very least can you back up your iPhone to iTunes? I'd recommend doing that and archiving the backup.

y_p_w wrote:

...At the very least can you back up your iPhone to iTunes? I'd recommend doing that and archiving the backup.

You may want to rethink that advice. If this phone has experienced liquid exposure any further use will potentially cause more damage including a battery fire/explosion due to an electrical short caused by any residue left by the liquid. The "safest" option would be to power-off the phone (if it's on) and take it in for replacement. Having backups is something we all should be doing regardless and are especially important for these kinds of situations. Just saying...

Tesserax wrote:

You may want to rethink that advice. If this phone has experienced liquid exposure any further use will potentially cause more damage including a battery fire/explosion due to an electrical short caused by any residue left by the liquid. The "safest" option would be to power-off the phone (if it's on) and take it in for replacement. Having backups is something we all should be doing regardless and are especially important for these kinds of situations. Just saying...

I'd think it's a very small risk, or else we'd be hearing about fires all the time when someone spills soda on an iPhone.

But in the end everyone has a different set of needs. I know backup is strongly suggested here and I do that on a regular basis. My dad asked me if I could help him back up his iPhone 6s Plus before the battery service because it was recommended by Apple, but he got impatient and just brought it in himself. I got my wife to allow me to back up her iPhone once before the battery service, but when I bug her about it now she always puts it off. There are people like that, and data recovery specialists make a lot of money from them.

There could be photos/video that are priceless to the user. I just wanted to make it clear to the OP that if there's no backup and Apple accepts the phone in exchange for a replacement, all that data is gone. So it's up to the OP to determine if the value of the data is worth a small risk that something else goes wrong.

deggie wrote:

Why don't you just set up your Dad and your wife with auto backups to iCloud?

It doesn't take a data specialist to recover data from a water damaged iPhone.

My dad wouldn't even wait an hour for me to help him back it up and went right to the Apple Store. And they don't have anything more than the included iCloud storage limits. My wife's data ended up being about 40 GB - nearly all just from the Camera Roll. But they're like a lot of people who think "later" and then end up paying to recover data from a damaged device.

When I say "data specialist" in this forum I mean someone with the technical skills to get a damaged iOS device working long enough to create an iTunes backup. Obviously Apple or AASPs don't do that.

Make an appointment at the genius bar of your local Apple Store.

They will explain your options.

Most likely, you will need an out of warranty replacement.

Yep. It will only cost you $99 to get it replaced instead of $399.

Both KiltedTime & y_p_w has already provided that info for you. However, when you take it in, you can get the exact cost from the Apple technician.

$99 USD with AppleCare + as Kilted Time already stated.

Plus any sales tax.

Why don't you just set up your Dad and your wife with auto backups to iCloud?

It doesn't take a data specialist to recover data from a water damaged iPhone.

I'm not in the same league as her with Photos but I do pay the $.99 per month to go to 50GB. Sounds like it would be well worth if for her and your dad to start doing this. Yes, that is obvious.