My iPhone is locked!
I got a new iPhone and forgot my previous account data, I want to unlock the old iPhone to use it again
Serial No. FF***XR6
Iphone 6
[Image Edited by Moderator to Remove Personal Information]
iPhone 6
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Have you tried : If you forgot your Apple ID - Apple Support ?
Or, and assuming you are referring to activation lock and that you were the original purchaser of the phone (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it