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Family share

I just added my daughter to family sharing and we can’t dowoad any apps. It’ says to contact Apple support which I am doing now


Brooke

Posted on Jul 21, 2019 2:59 PM

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Question marked as Top-ranking reply

Posted on Jul 21, 2019 11:33 PM

It’ says to contact Apple support which I am doing now

No you aren't, you are posting on a user forum and talking to fellow users. To contact iTunes Support as instructed to do : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jul 21, 2019 11:33 PM in response to MurphyGirls

It’ says to contact Apple support which I am doing now

No you aren't, you are posting on a user forum and talking to fellow users. To contact iTunes Support as instructed to do : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Family share

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