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PDF Message: "ERROR: limitcheck OFFENDING COMMAND: imagemask"
Upgraded to Mojave 10.14.5 and when sending a pdf on my HP Office Jet Pro 8740 (with the most current driver) it prints the following message:
"ERROR: limitcheck
OFFENDING COMMAND: imagemask
STACK:
(r)
(Sys/Start)
(Sys/Start)
iMac 21.5", macOS 10.14
Hello johnston553,
Thank you for using Apple Support Communities! I see that you're encountering an unexpected error when attempting to print a PDF on your HP Office Jet Pro printer from your Mac. I would be happy to help point you towards a resolution.
Check out the following support article, which provides some troubleshooting steps to try for this behavior:
Solve printing problems on Mac - Apple Support
You may also want to see if there's a change after you reset the Mac printing system:
Reset the Mac printing system to solve a problem - Apple Support
If the error still appears after trying those steps, I suggest reaching out to HP support next:
HP Support for Technical Help and Troubleshooting | HP® Customer Service.
Take care!
Hello johnston553,
Thank you for using Apple Support Communities! I see that you're encountering an unexpected error when attempting to print a PDF on your HP Office Jet Pro printer from your Mac. I would be happy to help point you towards a resolution.
Check out the following support article, which provides some troubleshooting steps to try for this behavior:
Solve printing problems on Mac - Apple Support
You may also want to see if there's a change after you reset the Mac printing system:
Reset the Mac printing system to solve a problem - Apple Support
If the error still appears after trying those steps, I suggest reaching out to HP support next:
HP Support for Technical Help and Troubleshooting | HP® Customer Service.
Take care!
This is the solution I used, but first deleting the printer that was there, even though it was the right one.
Add the printer again to create a new printer queue
This worked. And I can print anything from anywhere from the Mac
totally deleting the printer I had and adding a "new" one, did the trick. Thank you! I was so frustrated and this worked.
Hi johnston553,
Glad to hear that worked! Thanks for following up to let us know the solution, and please reach out if you need help in the future.
Have a great rest of your day.
Printer Error Message
