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New phone - Apple watch not updated prior to switch

Hello everyone - I've had a Nike Apple (Series 2) watch for awhile now - it needed a software update and it never got done before I went and upgraded my 6S Plus to a XR. Now since my watch isn't on the most updated software I cannot pair the watch with the phone.


My closest Apple store is 3 hours away. I hope someone can help me! I went into Verizon and they were ZERO help at all.



Thanks.

Apple Watch Series 2, watchOS 4

Posted on Jul 16, 2019 10:56 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2019 12:05 PM

Make sure your iPhone is updated first. This might help...https://support.apple.com/en-us/HT205025

If of no help you should contact Apple Support........https://www.apple.com/contact/

2 replies

New phone - Apple watch not updated prior to switch

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